Keeping our customers main business running is essential and a priority for our service department. The strength of M.C. TEC is that we have our own service department which is focussed on fast repairs and adequate preventative maintenance of the instruments we supplied. Calibration and keeping the spares on stock are an essential part of our top level service. The quality of our service is for our customers an important reason to choose for us.
Besides the sales of our instruments we provide the complete commissioning and training & instructions.
Our own service team takes care for repair on-site at you location or in our ESD-save repair centre. Al our service engineers are trained specialist in their field of experience.
Our own service team takes care of the calibration of your equipment. This can be done on-site at your location or in our ESD-save repair centre.
Some of our instruments required periodically maintenance or certification. We provide this service for instruments which are supplied by us but also on instruments from other manufactures.
The service agreements we have with our customer are mentioned in the service contract. Our response time, maintenance frequency, work included, parts included etc. are mentioned in these.
We also provide service on instruments from other manufactures like:
Moisture meters from NDC Infrared Engineering, MoistTech
Mercury Analyzers from PSA Systems
Colour Instruments from Hunterlab, Datacolor, Carl Zeis, Minolta, Xrite
Radiation Measurement equipment from Thermo, ASM, Siemens, NE Technology, Exploranium
Gas analyzers from Teledyne